After the successful implementation of our Aged Veteran Welfare Support Projects in Greater Manchester and Avon & Somerset last year, we are delighted that this unique service is now also available to veterans in Herefordshire and Nottinghamshire.

DMWS has provided medical welfare support to the Armed Forces community for over 70. With the number of aged veterans continuously growing, there is an increased demand for our professional service to support this community when they are receiving medical treatment. In response, DMWS now leads the project that sees 10 organisations deliver health and wellbeing support and activities to veterans aged 65 and over, their families and carers in Herefordshire and Nottinghamshire. The project has been funded by the Aged Veterans Fund and the grant awarded to DMWS subsidises welfare officers who will be embedded within NHS Trusts in the two counties.

Our Leaflet

Download our leaflet for more information regarding our Medical Welfare Service for the veteran community in Herefordshire.

Who we support

We can provide support if:

  • You are aged 65 or over and served one day or more in the British Armed Forces (including foreign or commonwealth and National Service)
  • You are a member of the immediate family of a veteran aged 65 or over
  • You are aged 65 or over and are a widow or widower of a veteran
  • You are a carer for a veteran aged 65 or over

How we can help

DMWS provides a range of practical and emotional support that is tailored to your needs. This includes:

  • Bedside visits
  • Telephone support
  • A confidential and impartial Listening Ear Service
  • Help with resolving any medical care issues and to understand your treatment
  • Practical help such as providing toiletries and clothing
  • Providing your family with emotional and practical support when they visit you, and at home
  • Supporting you and your family when talking with your medical team
  • Help  to make sure you have support and services in place when you leave hospital
  • Accompanying and supporting you at Outpatient Appointments
  • Accompanying and supporting you at community or home based treatment
  • Supporting you and your family to access services that can help you at home
  • Support for you and your loved ones through difficult times

Plus FREE Dementia Training

Training is available for Nottinghamshire and Herefordshire residents who work with Armed Forces veterans, and families of Veterans aged 65 years or over. This training is being delivered by the Alzheimer’s Society as part of the Aged Veteran Health and Wellbeing Project.
For more information click here: Free Dementia Training Information

Meet the team

From left to right:

Mark Lucas (Herefordshire)
During his 24 year Army Career Mark completed 7 operational tours and spent 12 years as an instructor working with young recruits and trained soldiers. During his last 3 years he supported soldiers and their families on welfare related issues. He is a keen sportsman, has two daughters and lives on the Gloucester / Herefordshire border. He said: “Being a veteran myself, it is so rewarding to now work for a charity that can make a real difference to the lives of aged veterans, their families and carers.”

Bethany Parham (Herefordshire)
Beth has worked in the welfare sector for many years and said: “I am really looking forward to working for the DMWS’ Aged Veterans project in Herefordshire. I grew up within the army community and I am excited to be working with those who have served. I hope that all my previous experience working in the welfare sector will allow me to offer the best possible support to those who have served.”

Beverly Young (Area Manager)

Tanner Gibbins-Klein (Nottinghamshire)
Coming from a clinical background, Tanner is experienced in making healthcare accessible and understandable to people from all backgrounds. Tanner said: “I believe that the Aged Veterans project is very special, it ensures that those who supported the UK through military service are listened to, respected and cared for when receiving medical care.”

Nathan Cumberland (Nottinghamshire)
Nathan served it the British Army for 10 years. On his 3rd tour of Afghanistan he stepped on an IED which resulted in losing both his legs. He spent a long and difficult time in rehab. He then worked for Help for Heroes, competed at two Invictus Games before returning to work within a welfare role. He said: “Having been on the receiving end of some amazing welfare support I wanted to see what the other side looked like. Welfare became a passion and supporting aged veterans in the area where I was born and lived all my life is extremely rewarding.”

Contact us

Anyone can refer to DMWS including GPs, hospital staff, services, organisations, families or via self-referral.  Our team can be contacted on:

Referral Contact:

Telephone: 0800 999 3697
Email: [email protected]

General Enquiry Contact at DMWS Headquarters:

Telephone: 01264 774 000
Email: [email protected]
DMWS, The Old Stables, Redenham Park, Andover, Hampshire, SP11 9AQ

Our Partners

To optimise patient outcomes we leverage our strong network with our partners and we are proud to work alongside:

The service has been funded by the Aged Veterans Fund – funded by the Chancellor using Libor Funds.