Vision & Mission Our Purpose To help people during their most critical time of need. Our Vision To be the most respected provider of welfare support for those in front line services. Our Mission To provide a high-quality medical welfare service to those who serve the nation and the community when they are in the patient care pathway, in order to deliver capability and productivity. Our Values We take our commitment to service users, and our staff extremely seriously. Here are the values that we work to, to ensure that we deliver our service to the highest possible standard. CommitmentWe are passionately committed in heart and mind to the people we support, delivering our service whenever and wherever they happen to be. IntegrityWe act with integrity, consistency, and honesty in all that we do. PeopleWe support each other. We trust, encourage and develop our staff, because we know that it’s our people who make us what we are. Working TogetherWe work collaboratively together and with others to provide the best possible service to the people we support. We work in line with the Quality Management System and its processes in accordance with the requirements of the ISO 9001 Standard.