The Defence Medical Welfare Service (DMWS) is delighted to be part of Unforgotten Forces, a collaboration of 15 key organisations, led by Poppyscotland, who has been awarded £4 million from the Aged Veterans Fund to undertake a three-year programme of support for older veterans and their families in Scotland.

Thanks to the successful project pilots of our Medical Welfare Service in other parts of the UK, our service is now also available to older veterans, their family and carers in Scotland. Veterans will be identified as they enter the hospital services, triggering a referral to DMWS Welfare Officers.

Our Leaflet

Download our leaflet for more information regarding our Medical Welfare Service for the veteran community in Scoltand.






Watch Video Clip

Launch of Unforgotten Forces Project in the Royal British Legion club in Grangemouth on 18. October 2017.

Who we support

We can provide support if:

  • You are aged 65 or over and served one day or more in the British Armed Forces (including foreign or commonwealth and National Service)
  • You are a member of the immediate family of a veteran aged 65 or over
  • You are aged 65 or over and are a widow or widower of a veteran
  • You are a carer for a veteran aged 65 or over

How we can help

DMWS provides a range of practical and emotional support that is tailored to your needs. This includes:

  • Bedside visits
  • Telephone support
  • Unrestricted vists offering a confidential and impartial listening year
  • Help with resolving any medical care issues and to understand your treatment
  • Practical help such as providing toiletries and clothing
  • Providing your family with emotional and practical support 
  • Supporting you and your family when consulting with your medical team
  • Help  to make sure you have support and services in place when you leave hospital
  • Accompanying and supporting you at Outpatient Appointments
  • Accompanying and supporting you at community or home based treatment
  • Supporting you and your family to access services that can help you at home
  • Support for you and your loved ones through difficult times

Our Locations

We currently operate in the following hospitals:

Contact us

Anyone can refer to DMWS including GPs, hospital staff, services, organisations, families or via self-referral.  Our team can be contacted on:

Referral Contact:

Telephone: 0800 999 3697
Email: [email protected]

General Enquiry Contact at DMWS Headquarters:

Telephone: 01264 774 000
Email: [email protected]
DMWS, The Old Stables, Redenham Park, Andover, Hampshire, SP11 9AQ