Our Welfare Officers are here to help if you are over 65 years old and are receiving medical treatment in Bristol and Somerset.  Let our highly trained staff take the strain of your worries while you concentrate on your recovery. 

Following on for our successful pilot of an integrated medical welfare service for armed forces families in Wigan, we are now delighted to offer our the emotional and practical support to veterans over the age of 65 living in Bristol and Somerset.

Who we support

We can provide support if:

  • You are aged 65 or over and served one day or more in the British Armed Forces (including foreign or commonwealth and National Service)
  • You are a member of the immediate family of a veteran aged 65 or over
  • You are aged 65 or over and are a widow or widower of a veteran
  • You are a carer for a veteran aged 65 or over

How we can help

DMWS provides a range of practical and emotional support that is tailored to your needs. This includes:

  • Bedside visits
  • Telephone support
  • A confidential and impartial Listening Ear Service
  • Help with resolving any medical care issues and to understand your treatment
  • Practical help such as providing toiletries and clothing
  • Providing your family with emotional and practical support when they visit you, and at home
  • Supporting you and your family when talking with your medical team
  • Help  to make sure you have support and services in place when you leave hospital
  • Accompanying and supporting you at Outpatient Appointments
  • Accompanying and supporting you at community or home based treatment
  • Supporting you and your family to access services that can help you at home
  • Support for you and your loved ones through difficult times

Our locations

We currently operate in the following hospitals:

  • Bristol Royal Informary
  • Bristol Community Hospital
  • Weston General Hospital
  • Taunton Musgrove Hospital
  • Yeovil District Hospital

Our Leaflet

Download our leaflet for more information regarding our Medical Welfare Service for the veteran community in the Bristol and Somerset area.





Contact us

Anyone can refer to DMWS including GPs, hospital staff, services, organisations, families or via self-referral.
Contact your local Welfare Officer (picture left):

Welfare Officer
Julie Ponton
07785 614836


Alternatively our team can be contacted on:

Referral Contact:

Telephone: 0800 999 3697
Email: [email protected]

General Enquiry Contact at DMWS Headquarters:

Telephone: 01264 774 000
Email: [email protected]
DMWS, The Old Stables, Redenham Park, Andover, Hampshire, SP11 9AQ