Support to Patients Listening Ear Our Listening Ear Service is designed to offer support and signposting in an informal setting and is totally independant, impartial and confidential.Although not counsellors all our Welfare Officers are trained in counselling skills and are on hand to support you with any worries or concerns you may have during your stay in either hospital, Headley Court or one of the Recovery Centres.Our service is not just for patients. We can also offer support to family and medical staff too. Practical Help As well as providing support emotionally we are also on hand to support you in practical ways too. This can be things like allocating accomodation for relatives, organising transport or simply providng you with any toiletries that you may have forgotten. We can also liase with Unit Welfare Staff and Medical Staff on your behalf. You can also find out more about the ways we can provide support by looking at our Case Studies. If you need our help, please contact us:DMWSThe Old StablesRedenham ParkRedenhamNr Andover Hampshire01264 774000. Email firstname.lastname@example.orgWe can put you in touch with the team nearest you.