We are delighted to extend our bespoke medical welfare service to the entire military community across the South of England, where the majority of serving military personnel and veterans are located.

Our Welfare Officers are located in hospitals throughout the area to support patients and family members when their clinical needs are being met, but when other issues or problems affects their wellbeing. This could range from liaison with medical staff and relevant military units, providing a listening ear and talking through any concerns, act as an advocate giving information to help informed decision making and supporting patient/family choices, specialist referrals to other agencies or simply providing toiletries for emergency admissions.

Our charity has been delivering this vital service to the Armed Forces community for 75 years and we understand that serving personnel, veterans and their families can face unique pressures – often being based away from their close support network or with partners deployed on operations, dealing with service related injuries and disjointed continuity of health provision.

Our Leaflet

Download our leaflet for more information regarding our Medical Welfare Service for the Armed Forces community in the South of England. 

Who we support

We support the Armed Forces community in South England:

  • British Armed Forces personnel from all three services
  • Veterans of any age (someone who has served in the British Armed Forces for at least one day regular or reservist, including Foreign, Commonwealth or National Service)
  • Immediate family members of serving members or veterans

How we can help

DMWS provides a range of practical and emotional support that is tailored to your needs. This includes:

  • Bedside visits
  • Telephone support
  • Unrestricted vists offering a confidential and impartial listening year
  • Help with resolving any medical care issues and to understand your treatment
  • Practical help such as providing toiletries and clothing
  • Providing your family with emotional and practical support 
  • Supporting you and your family when consulting with your medical team
  • Help  to make sure you have support and services in place when you leave hospital
  • Accompanying and supporting you at Outpatient Appointments
  • Accompanying and supporting you at community or home based treatment
  • Supporting you and your family to access services that can help you at home
  • Support for you and your loved ones through difficult times

Meet the team

From left to right: Area Manager Jessica Liston and Welfare Officers Julie Ponton, Glyn Richardson,
Bryn Munford, Sara Craigen, Jason Stone and Chris Cadman.

Our service locations

We are constantly extending our service and will update below list when we move into other areas. 

East Kent Trust
Hospitals: William Harvey, Queen Elizabeth The Queen Mother, Kent and Canterbury

Portsmouth Hospitals NHS Trust
Hospital: Queen Alexandra

University Hospital Southampton NHS
Hospital: Southampton General

Plymouth Hospitals NHS Trust
Hospital: Derriford 

Oxford University Hospitals NHS
Hospital: John Radcliffe

Great Western NHS Foundation Trust
Hospital: Great Western Hospital

Hampshire Hospitals NHS Foundation
Hospitals: Royal Hampshire County, Basingstoke & North Hampshire, Andover War Memorial

Salisbury NHS Foundation Trust
Hospital: Salisbury District

Royal Devon & Exeter NHS Foundation Trust
Hospital: Royal Devon & Exeter 

Frimley Health NHS Foundation Trust
Hospital: Frimley Park

Contact us

Anyone can refer to DMWS including GPs, hospital staff, services, organisations, families or via self-referral.  Our team can be contacted on:

Referral Contact:

Telephone: 0800 999 3697
Email: [email protected]

General Enquiry Contact at DMWS Headquarters:

Telephone: 01264 774 000
Email: [email protected]
DMWS, The Old Stables, Redenham Park, Andover, Hampshire, SP11 9AQ

Our Partners

Thanks to ABF The Soldiers’ Charity, DMWS received funding by the Chancellor of the Exchequer using LIBOR funds to deliver this important  3-year project.